Bilbao: Challenges in the Social Inclusion of Migrants and Migrants Groups in the city

Information about the distribution of competences in the field of Migration and Inclusion in the Basque Country and in the city of Bilbao presented by the Basque Service for Integration and Intercultural Coexistence (Biltzen) in the framework of the Pop-Up CityLabs on Migration and Social Inclusion carried out by the University of Deusto


University of Deusto - Garate Room


Start: 10.05.2022
End: 10.05.2022


Basque Service for Integration and Intercultural Coexistence (Biltzen)

Autonomous scope

  • I Basque Immigration Plan 2003.
  • Currently: VI Intercultural Plan for Citizenship, Immigration and Asylum 2022-2025.
  • Basque Social Pact for Migration.
  • Law 2/2016 of 7 April on Local Institutions in the Basque Country.

Local level

  • Long experience in the management of cultural diversity.
  • Network of Intercultural Cities (RECI)
  • European Intercultural Cities Network.
  • Charter of Inclusive Cities.
  • Different contrasting and networking spaces, promoted by the Directorate of Migration and Asylum: Forum for the Integration and Social Participation of Immigrant Citizens in the Basque Country and its working commissions; Aholku-Sarea; Biltzen; Ikuspegi, Eraberean Network...

Total participants: 59

Total students: 22

Total Staff members: 18

Total representatives of societal stakeholder: 4

  • The population of foreign origin is not seen as a problem.
  • The impact of the migratory reality in the city is positively valued.
  • The perception of the climate of coexistence and relations in Bilbao's neighbourhoods in 2019 obtained a high pass mark (5.88).
  • The Tolerance Index shows a relevant improvement (56.69% in 2017 and 59.09% in 2019).
  • The City Council's Immigration Policy (II Citizenship and Diversity Plan) is generally unknown to the majority of the autochthonous population, although the degree of awareness of its existence has increased from 9.3% to 27.2%.


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